I have just moved in to a house with a pool and have never owned a pool before. Can you come and teach me how to look after it?
Yes. We have trained technicians who will come out to you and teach you how to look after and maintain your pool.
Do you test the water every time you visit?
Yes. Each pool service incorporates a full water test.
Do you provide FREE water testing?
Yes! We do offer FREE WATER TESTING. Bring down your sample to Adrian’s Pool Services Retail Shop located at 1/59 Boyd Street, Tweed Heads.
Will you tell me which chemicals you are adding to my pool?
Yes. All invoices are itemised so you are aware of what chemicals have been added to your pool at each service.
Can you help me save money on my electricity bill?
Yes. Adrian’s Pool Services has a range of energy efficient pool pumps. Individual needs are discussed to give you the best outcome for your pool.
How do I know when you are coming?
We treat all of our customers individually and can work out a communication plan that suits your needs.
Do I need to be home when you come and service my pool?
No you don’t need to be home. Depending on what has been organised and discussed for each individual, we can work around your needs including access and pets.
Can you help me if my pool has turned green?
Yes we can. We would require coming to your property for a consultation and a customised quote would be provided on what exactly would be needed before any work would be carried out.
How do I remove black spot Algae?
By adding Black Spot Remover as per the instructions on the bottle purchased from Adrian’s Pool Services. Switch on filter and run for 8 hours to circulate. Vacuum the following day and clean filter.
What is Water Balance?
Water balance is the term when the chemical demands in your pool have been met. If chemical levels are too low the water shall aggressively seek out the chemicals it needs. This may lead to severe corrosion problems by attacking the pool surface. If the levels are to high scale formation may occur.
Why is my pool cloudy?
There can be many causes of cloudiness. The filter may not be running properly or may need cleaning. Make sure you check and clean the filter:
- If you have a sand filter you will need to backwash it.
- If you have Diatomaceous Earth (DE) filter you will need to remove the candles, clean and re-coat with DE Powder
- If you have a cartridge filter, you will need to clean it using your standard garden hose. We also recommend every 12 months that you soak your finer in cleaner and degreaser which Adrian’s Pool Services can supply.
How much salt do I add to a salt water pool?
The amount of salt needed for the salt chlorinator to produce sufficient chlorine varies, depending on the type of chlorinator. The manufacturer’s recommendations should be strictly followed to avoid damage to the chlorinator and to insure adequate chlorine production. Have your pool water professionally tested with Adrian’s Pool Services to determine how much salt is needed.